Access Usage Statistics

Bloomsbury Digital Resources platforms provide usage statistics to customers in accordance with the COUNTER Code of Practice
 
COUNTER 4 and COUNTER 5 reports are available to subscribing institutions via our Administrator Portal  (username and password required). If you need a username and password please contact us.
Subscribing institutions can also use our SUSHI service for automated retrieval of COUNTER 4 and COUNTER 5 usage statistics. Please contact us to request your credentials and information on using this service. 
 
FAQ on COUNTER 5 reporting
 
Why are Bloomsbury usage statistics changing to COUNTER 5?
The COUNTER Code of Practice is the industry-standard format for usage reporting of electronic resources. Bloomsbury products are COUNTER-compliant. Release 5 is the current Code of Practice and the requirement for COUNTER compliance.
 
Where I can find more information about the COUNTER Release 5 usage reports?
COUNTER has produced The Friendly Guide to Release 5 for Librarians and COUNTER Foundations Classes. You can also read Release 5 of the Code of Practice in full on the COUNTER website.

What is the difference between COUNTER 5 reports and COUNTER 4 reports?                                    The COUNTER Code of Practice includes an appendix: Changes from Previous Releases which shows how the reports have changed and which reports have been eliminated.

Can I still access COUNTER 4 reports?
In addition to COUNTER 5 reports, Bloomsbury will continue to provide COUNTER 4 reports until December 2022.
 
Where I can access my COUNTER reports?
COUNTER 4 and COUNTER 5 reports are available to subscribing institutions via our Administrator Portal (username and password required). If you need an username and password please contact us.
 
Can I use SUSHI?
Yes, subscribing institutions can use our SUSHI service for automated retrieval of COUNTER 4 and COUNTER 5 usage statistics. Please contact us to request your credentials and information on using this service.
 
Which COUNTER reports are available?
 
For COUNTER 5, the following reports are available:
Platform Master report - PR
Platform Usage – PR_P1
Title Master Report- TR
COUNTER 5 reports collect data from 11th March 2020. 
 
For COUNTER 4, the following reports are available:
Platform Report 1: Total Searches, Result Clicks and Record Views by Month and Platform - PR1
Book Report 2: Number of Successful Section** Requests by Month and Title - BR2
Book Report 3: Access Denied to Content Items by Month, Title and Category - BR3
 
COUNTER 4 reports will continue to collect data without interruption until December 2022.

My question is not answered here, what can I do?
If your question is not answered here, please contact us